Bilingual website for tourism: what you need to get direct bookings
A guide for hotels, tours and spas in Costa Rica's tourist areas: language, speed, local SEO and a clear path to booking via WhatsApp.
Published · 5 min read
In areas like Arenal, La Fortuna or Guanacaste, many customers come from abroad and decide on their phones, often the night before. A well-built bilingual website is the difference between receiving that booking directly or losing it to a platform that charges a commission.
1. Truly bilingual, not half translated
- Each language should have its own web address (for example,
/and/en/). That way Google shows the right version to each person. - Copy should be reviewed by someone fluent in the language. An unreviewed machine translation signals little care.
- Prices, hours and policies must match in both languages.
2. Built for phones
Most travelers browse on their phones, sometimes with a weak signal. So:
- The site must load fast: optimized images and nothing unnecessary.
- Buttons must be large and easy to tap.
- Key information (what you offer, how much it costs, where you are) must be visible without searching.
3. A clear path to booking
Every page should answer: what do I do now? The best options for tourism businesses in Costa Rica:
- A booking button that opens WhatsApp with the details already filled in (service, date, number of people).
- A short form for those who prefer email.
- Deposit and cancellation policies visible before booking.
4. Local SEO to show up when people search
- A complete Google Business profile with photos and hours.
- Structured data so Google understands what kind of business you are and where.
- Content that uses the words your customers search for, in both languages.
5. Visible trust
- Real reviews linked to the source (Google, Tripadvisor).
- Your own photos, not stock images.
- Clear contact details and location.
A real example
For Bamboo Massages Wellness & Spa in La Fortuna de San Carlos, we built a bilingual site with one address per language, a service catalog with prices, real reviews and a booking dialog that sends the request via WhatsApp with all details filled in.
Want a site like that? See our websites that convert or get a free assessment.