Skip to content
GoNativeLab

Tourism and hospitality

Serve every guest in their language, from the first message.

Hotels, tours and lodges get inquiries from around the world at all hours. Your website and agent reply in English and Spanish and turn inquiries into direct bookings.

WhatsApp agent

Online · replies 24/7

Hola, ¿tienen habitación para 2 adultos el próximo fin de semana?

¡Hola! Sí, tenemos una habitación con vista al lago de viernes a domingo. ¿Desea la tarifa con desayuno incluido?

Sí, por favor. ¿También pueden coordinar el traslado desde Liberia?

Claro. Le envié los detalles y un enlace para confirmar. Nuestro equipo coordinará el traslado con usted.

Booking requestHandled in Spanish, sent to front desk

Sample conversation for demonstration purposes.

What we see every day

  • Inquiries from other time zones that arrive in the middle of the night.
  • Dependence on platforms that charge a commission on every booking.
  • Recurring questions about transfers, tours and availability.
  • A website that does not show up in English searches.

What we build for you

Direct-booking websiteBilingual, fast and optimized for English and Spanish searches.
WhatsApp conciergeAnswers availability, rates, transfers and tours.
Follow-upRecovers open inquiries and sends pre-arrival information.

Related case study

Arenal Lakefront Land

A bilingual website and marketing to sell 1.8 hectares of lakefront land on Lake Arenal to buyers in Costa Rica and abroad.

See the case studies
Arenal Lakefront Land home page on a desktop computer

Pricing

Clear pricing from day one.

A setup fee plus a monthly support plan. No long contracts, no hidden costs.

Professional Website

For businesses that need a serious presence on Google and on phones.

From

$490 setup

plus monthly from $29/mo

Most complete

Website + Agent

The complete solution: found on Google and served instantly.

From

$1,190 setup

plus monthly from $129/mo

AI WhatsApp Agent

For businesses that get many messages and lose bookings by replying late.

From

$790 setup

plus monthly from $99/mo

How many customers slip away because you reply late?

In 45 minutes we review your WhatsApp, your website and your booking process, and tell you what to automate first. Free, with no commitment.